Shipping policy
Shipping Policy
Processing & Dispatch All Touching Home plaques are handmade to order. Please allow 5–7 business days for your item to be crafted and prepared for dispatch. You'll receive a dispatch notification by email once your order is on its way.
Ireland
- Delivery: 2–4 business days after dispatch
- Postage: Standard An Post rates apply
United Kingdom
- Delivery: 5–10 business days after dispatch
- Postage: €21–€23 per order (international postage and packaging)
- Please note that since Brexit, customs clearance may occasionally add a small delay. Any import duties or VAT due upon delivery are the responsibility of the customer.
United States
- Delivery: 10–21 business days after dispatch
- Postage: €30–€60 per order depending on weight and destination
- Any applicable import duties or taxes are the responsibility of the customer.
Australia & Rest of World
- Delivery: 14–28 business days after dispatch
- Postage: Calculated at checkout based on destination and weight
- Any applicable import duties or taxes are the responsibility of the customer.
Tracking Where available, a tracking number will be included in your dispatch notification email. Please note that tracking availability depends on the shipping service selected at checkout.
Delays Delivery times are estimates and cannot be guaranteed. Delays may occur during busy periods (Christmas, public holidays) or due to customs processing. If your order hasn't arrived within the estimated timeframe, please contact us at [your email address].